POLICIES
Returns and refunds
We want you to be happy with every piece. Here is how returns work.
When you can return
You can request a return within 7 days of delivery if the product is damaged, defective, or different from what you ordered.
Please share an unboxing video or clear photos when you contact us.
Items we can't take back
Every product is cleansed, energised and given Pran Pratishtha for you before dispatch. For reasons of purity, products can't be returned for a change of mind, only if they arrived damaged or were the wrong item.
Gemstones must be returned with their original certificate.
Refunds
Once we receive and check the returned item, refunds are made within 7 working days.
Refunds go back to the original payment method.
Cancellations
You can cancel an order any time before it is dispatched. Contact us with your order number.
Contact
Kiko Divine, Haridwar, Uttarakhand, India. Email: info@kikodivine.in
